Shipping policy

Order Processing

• Paid orders are processed and dispatched within 48 hours of payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During busy periods, dispatch times may occasionally be extended. Customers will be notified if significant delays occur.

Delivery Times

Once dispatched, DPD delivery times are typically:

• Republic of Ireland: 1-2 working days

• Northern Ireland: 2-4 working days
  
  

Please note that delivery times are estimates and are not guaranteed.

Tracking Your Order

Once your order has been shipped, you will receive a dispatch confirmation email containing your DPD tracking information, allowing you to monitor your delivery's progress.

Delivery Delays

While we strive to meet all delivery estimates, delays may occasionally occur due to:

• Adverse weather conditions

• Customs clearance procedures

• Carrier operational issues

• Peak seasonal demand

We are not responsible for delays caused by circumstances beyond our control.

Incorrect Delivery Information

Customers are responsible for ensuring that all delivery details are accurate at the time of ordering. We cannot accept responsibility for delays or additional charges resulting from incorrect address information.

Lost or Damaged Parcels

If your parcel arrives damaged or does not arrive within the expected delivery timeframe, please contact our customer service team as soon as possible. We will work with DPD to investigate and resolve the issue.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer service team who will be happy to assist.

Last updated: June 2026.